Known Issues

Linking to TripIt on the HD version of the app is not working consistently
As a workaround, you can use the iPhone version on your device to link to TripIt. Both HD and iPhone versions are free.

Resolved Issues in Previous Versions

Some airport are not appearing in their correct locations on the maps
This is purely a cosmetic issue, and was resolved in versions 3.1 onwards.

Crash when syncing on MyFlights and MyFlights HD
There was an issue which is affecting some users who have upgraded from a previous version of MyFlights to version 3.0. A crash occurs when syncing with the server (usually on launch). If your account has been set up and your bookings are all present (you can check this by logging into the Website at https://myaccount.myflightsapp.com and your bookings will be shown), then you can resolve the issue by deleting the app and downloading it again from the App Store (you will not be charged again). Please only do this if your bookings are visible on the website. Once you have done this, you will not experience this issue again.

This issue does not affect new users, only users upgrading from a previous version.
This issue was resolved in version 3.0.1.

Crash when selecting a different booking after view a changed booking in MyFlights HD 3.0
There was an issue in MyFlights HD 3.0 where users users have performed a manual check for changes on a booking that has changed, and then switched to look at a different booking, the app will crash. Once the user re-launches the app, this will no longer be an issue on that booking (unless manual changes are found again).

This issue only affected changes that have been found by manually checking a booking (as opposed to the user having received an alert about the booking and then syncing).

This issue was resolved in version 3.0.1.

Unable to delete some bookings on MyFlights HD
There was an issue on MyFlights HD 3.0 where bookings cannot be deleted using the Edit button in the Upcoming/Past trips list. In most cases the booking can still be deleted using the Red Delete button within the booking itself.
This issue was resolved in version 3.0.1.

The cog for the settings menu appears over-sized on non-retina devices in MyFlights HD
This is a cosmetic issue which is only experienced on non-retina iPads.
This issue was resolved in version 3.0.1.

MyFlights and MyFlights HD compatibility issues with iOS 5
There was a known issue in MyFlights HD 2.1.1 in which the app crashes if you were using iOS 5.x. This is now resolved in MyFlights HD 2.2.0 which will run on iOS 5 and later

There was a known issue in MyFlights 2.2 in which the app crashes if you tap the Alerts button when running iOS 5.x. This was resolved in MyFlights 2.2.1 which is now available on the App Store.

New Tripit Connections
There was a known issue in MyFlights 2.2 in which the app crashes on launch if you have linked to TripIt since version 2.2. It does not effect users who linked to TripIt in a previous version of the App. This was resolved in MyFlights 2.2.1 which is now available on the App Store.

Red Change Highlighting
When a change notification is received and the App is started from cold (i.e. it wasn’t running in the background), the changed booking is not highlighted in Red. This is due to the increased time it takes for Apple’s iCloud to sync, and is not an issue for users who are not using iCloud. This has been resolved in MyFlights 2.1 and MyFlights HD 2.0.3 which will be released on the App Store shortly.

Old Bookings in MyFlights 2.0
There was a known issue with a small number of bookings that caused MyFlights 2.0 to crash when opened. This has been fixed since version 2.0.1. We apologise to those users affected.

The App Closes when I press the FIND or SETTINGS tab
This happens if you are running OS 3.0. Please ensure you have the latest version of iPhone OS

Flight times in my bookings are not correct
This issue was fixed as part of Version 1.1. Ensure you have the latest version by checking for App Updates in the AppStore.

Flight times are blank
This was an issue with Version 1.0 and Version 1.1 when the device was set to some International Region Formats. This has been fixed in Version 1.2

Seat numbers don’t match up on some flights
This issue has been fixed from Version 1.1. Ensure you have the latest version by checking for App Updates in the AppStore.

MyFlights v1.2 won’t allow me to turn on Push Notifications
In some cases when upgrading from Version 1.1 to 1.2, Push Notifications aren’t enabled. This was resolved in version 1.2.1. Ensure you have the latest version by checking for App Updates in the AppStore

Support

Known Issues

Resolved Issues in Previous Versions